QA Tester — LM/LC Upgrade & Retail
DESCRIPTION:
Position Summary
The QA Tester will be responsible for functional, integration, regression, upgrade, and end-to-end testing of LM/LC Upgrade and Retail functionality. The role will focus on validating upgraded functionality, identifying regression impacts, supporting business users, and providing post-live support.
The position requires strong knowledge of the complete lending product lifecycle and awareness of applicable banking regulations and compliance requirements.
Key Responsibilities
- Review upgrade requirements, functional specifications, change requests, and business processes.
- Analyze existing and upgraded functionality to identify impacted areas.
- Develop and execute test scenarios and test cases for LM/LC Upgrade and Retail functionality.
- Perform functional, integration, regression, system, upgrade, and end-to-end testing.
- Validate upgraded functionality against approved requirements and expected business behavior.
- Verify that existing functionality continues to operate correctly following the upgrade.
- Perform comparative testing between current and upgraded functionality where required.
- Validate business rules, workflows, calculations, validations, limits, approvals, and transaction processing.
- Verify interfaces and data exchange between LM/LC, Retail, and integrated systems.
- Perform defect retesting and targeted regression testing.
- Support data validation and reconciliation activities associated with upgrade testing.
- Provide business support to business users and stakeholders for LM/LC and Retail-related functional queries and issues.
- Provide post-live/production support following system upgrades and releases, including production issue analysis, functional validation, impact assessment, and coordination with technical teams.
- Demonstrate a strong understanding of the complete lifecycle of lending products, including origination, assessment, approval, disbursement, servicing, repayment, restructuring, settlement, and closure.
- Understand the relationship between lending products, customer information, accounts, collateral/security, limits, pricing, interest, fees, repayment schedules, and related banking processes.
- Maintain awareness of applicable banking regulations, compliance requirements, internal policies, and regulatory controls affecting lending and Retail banking processes.
- Ensure regulatory and compliance-related requirements are considered in test scenarios and validation activities.
- Analyze production issues and determine potential functional, configuration, data, integration, or business-rule impacts.
- Support root-cause analysis and identify potential regression and upgrade impacts.
- Identify upgrade-specific risks, functional gaps, business impacts, and regression areas.
- Log, track, and manage defects through the agreed defect lifecycle.
- Participate in defect triage and provide functional/business analysis to support resolution.
- Maintain test cases, execution results, evidence, defect records, and traceability.
- Support business and UAT teams during upgrade, Retail, and post-live validation activities.
- Provide daily testing progress, defect status, business-support updates, and post-live issue status.
- Support release readiness and post-production validation activities.
Soft Skills
- Analytical and problem-solving skills
- Stakeholder communication
- Business-process analysis
Experience
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Banking/Finance, or a related field.
- 5–7 years of relevant software testing experience, preferably within banking or financial services.
- Strong experience in functional, integration, regression, and upgrade testing.
- Strong understanding of lending products and the complete lending lifecycle.
- Experience with LM/LC, Retail Banking, Lending, or related banking applications.
- Experience with application upgrades, version upgrades, migration, or modernization testing.
- Experience providing business/application support and post-live production support.
- Awareness of banking regulations, compliance requirements, and regulatory controls.
- Experience validating integrations and business-critical banking transactions.
- Strong understanding of defect management and testing lifecycle.
Technical Skills
- LM/LC testing
- Lending lifecycle knowledge
- Retail banking testing
- Upgrade and regression testing
- Functional and integration testing
- Business support
- Post-live / production support
- Banking regulations and compliance awareness
- Test case design and execution
- Defect analysis and management
- Data validation and reconciliation
Certifications
- ISTQB certification is preferred.
Riyadh